Complete Guide: What to Do When Your Home Did Not Sell
Expert guidance for evaluating agents, addressing concerns, and successfully relisting your home
If your home did not sell, you are probably feeling frustrated, confused, and unsure about what to do next. You may be getting calls, emails, and visits from agents. You may be wondering if you should try again, wait, or do something different. This comprehensive guide will help you navigate the process, evaluate your options, and make informed decisions about your next steps.
I have helped 7 Summerlin sellers whose homes did not sell with other agents. I know what works, what does not, and how to help you succeed. This guide is based on real experience, real results, and real answers to the questions sellers like you face every day. Learn more about my background and my results.
1. Understanding Your Situation
The first step is understanding what happened and why. Most homes do not sell due to specific, addressable issues - not because there is something wrong with your home.
What Went Wrong?
There are usually three main reasons a home did not sell: price, presentation, and promotion. Understanding which areas were weak helps you evaluate what needs to change.
Price Issues
Was there much showing activity or agent feedback suggesting the home was priced too high? Overpricing is the most common reason homes do not sell. Your previous agent may have told you what you wanted to hear to get the listing, then suggested price drops later. Data-driven pricing from day one is essential.
Presentation Problems
Did the photos and staging do your home's best features justice? Poor photography can reduce buyer interest by 70-80%. iPhone photos, dark rooms, and cluttered spaces make your home look smaller and less appealing. Professional photography and staging make a dramatic difference.
Promotion Weaknesses
Was it mostly just MLS exposure, or was there broader marketing through social media, email, and agent networks? "Posted to MLS" is not a strategy. Quality agents use comprehensive marketing systems that reach buyers through multiple channels.
Once you understand what went wrong, you can evaluate whether agents who contact you have solutions for those specific issues. See why homes do not sell for more detailed analysis.
2. How to Evaluate Agent Outreach
When your listing expires, agents will contact you through various channels. Here is how to evaluate their outreach and identify quality agents.
Evaluating Text Messages
Quality agents will mention that they noticed your home came off the market, explain their specialization in expired listings, and invite a conversation rather than just asking for the listing. Look for agents who mention specific strategies or results, not just generic promises.
Red flags include: generic messages that could be sent to anyone, unrealistic promises, or pressure to respond immediately. A good agent will respect your time and offer to discuss when convenient for you.
Evaluating Email Outreach
Quality emails should include: acknowledgment of your specific situation, explanation of the agent's approach to expired listings, specific strategies they use, questions about what happened previously, and an invitation to discuss rather than just asking for a listing.
Look for agents who reference your address, mention their track record with expired listings, and explain what they would do differently. Be cautious of emails that are clearly templates with no personalization or understanding of your situation.
Evaluating Voicemail Messages
Quality voicemails will mention: that they noticed your home came off the market, their specialization in helping sellers in your situation, specific strategies or results, and an invitation to discuss when convenient. They should sound professional, respectful, and focused on helping you.
Be cautious of agents who leave generic messages, pressure you to call back immediately, or do not explain their approach. A quality agent will leave enough information for you to evaluate whether they are worth your time.
Handling Door-to-Door Visits
You are not obligated to talk to agents who come to your door. If you do choose to engage, evaluate them the same way you would any agent: ask about their specific strategies, track record with expired listings, and approach. A quality agent will respect your time, explain their methods briefly, and offer to schedule a proper consultation rather than trying to get a listing on the spot.
If you are not comfortable, you can politely decline and ask them to leave their contact information. You should never feel pressured to make decisions on your doorstep.
Key Questions to Ask
- • What is your track record with expired listings?
- • What specific strategies do you use that are different from my previous agent?
- • How many listings do you handle at once?
- • What is your marketing budget per listing?
- • Can you show me examples of homes you sold that did not sell with other agents?
3. Common Concerns and Objections
Many sellers have concerns about relisting. Here is how to think through common objections and make informed decisions.
"I am Thinking of Selling It Myself (FSBO)"
Selling yourself can work, but it requires significant time and effort. You will handle all calls, showings, buyer questions, contracts, and negotiations yourself. Many FSBO sellers find the workload overwhelming and eventually list with an agent.
If you are considering FSBO because you had a bad experience with an agent, consider working with an agent who specializes in expired listings instead. I work with FSBO sellers by providing pricing guidance, paperwork help, and buyer connections - no commitment required. The key is finding someone who actually knows what they are doing.
"I am Going to Rent It Instead"
Renting can make sense in some situations, but it comes with responsibilities: repairs, vacancies, tenant management, and lease enforcement. Many homeowners who plan to rent later realize they prefer to sell, especially when they understand the ongoing responsibilities.
If you are considering renting because selling did not work, we should discuss what went wrong and whether a different selling strategy would be more effective. I help clients evaluate renting versus selling objectively, including financial analysis of both options. Sometimes addressing the real issues (pricing, marketing, staging) makes selling the better choice.
"I am Staying with My Previous Agent"
Staying loyal can make sense, but only if your previous agent can clearly explain what will be different this time. If your listing did not sell, it is rarely just bad luck - usually there are concrete issues that need addressing: pricing strategy, marketing reach, staging, or timing.
Ask your previous agent: What will you do differently? What was missing last time? How will you address the issues that prevented a sale? If they do not have clear, specific answers, you will likely get the same results. I offer a second opinion consultation to show what I would do differently, with no pressure to switch.
"It is Not the Right Time to Sell"
Timing matters, but when a listing does not sell, it is rarely due to timing alone. Often there are tangible issues that can be addressed: pricing strategy, staging, or marketing. Market conditions matter, but proper pricing and marketing can overcome timing challenges.
I can help you evaluate whether waiting makes sense or if addressing specific issues would be more effective. Sometimes a fresh approach with better marketing and pricing works regardless of timing. The key is understanding whether timing is the real issue or if other factors are at play.
4. What to Expect in a Consultation
A quality consultation should give you clarity on what went wrong, what needs to change, and how the agent plans to help you succeed.
The Diagnostic Process
A good agent will analyze why your home did not sell by examining three areas: price, presentation, and promotion. They should ask about showing activity, agent feedback, marketing efforts, and your experience with the previous listing.
I walk through each area systematically: Was there showing activity suggesting price was an issue? Did the photos and staging showcase your home's best features? Was marketing comprehensive or just MLS posting? Once we identify the weak areas, we can focus on fixing them.
Understanding Your Goals
A quality consultation should include discussion of your goals: timeline, price expectations, and priorities. The agent should explain how their approach aligns with your goals and what you can realistically expect.
I discuss your timeline, price goals, and what matters most to you. Then I explain how my approach (19 day average, 98.7% of asking price) aligns with those goals and what you can expect throughout the process.
The Marketing Plan Overview
You should receive a clear explanation of the marketing plan, including: professional photography and staging, online advertising strategy, social media marketing, agent network activation, targeted buyer outreach, and follow-up systems.
I explain my 97-point marketing system, including $5,000+ investment per listing, professional media, comprehensive online presence, agent network activation, and aggressive follow-up. You should understand exactly how your home will be marketed and why it will work this time.
What You Should Leave With
- • Clear understanding of what went wrong
- • Specific plan for what will be different
- • Realistic expectations for timeline and price
- • Confidence in the agent's approach
- • Answers to all your questions
Learn more about my consultation process and my services.
5. Preparing to Relist Your Home
Once you decide to work with an agent, here is what to expect and how to prepare for a successful relisting.
The Complete Reset
A quality agent will implement a complete reset: new professional photography, fresh staging, updated MLS listing with optimized description, and comprehensive marketing launch. This eliminates the stigma of the expired listing and presents your home as a fresh opportunity.
I schedule professional photography within 3-5 days, complete staging consultation, create a fresh MLS listing with optimized description, and launch comprehensive marketing immediately. Your home will look brand new and attract qualified buyers.
Strategic Pricing
Pricing should be data-driven, not based on what you want to hear. A quality agent will conduct market analysis, review comparable sales, consider buyer feedback from the previous listing, and price strategically to attract qualified buyers while maximizing your sale price.
I use comprehensive market analysis to price your home right from day one. This means pricing to sell fast at top dollar, not overpricing and hoping for the best. My 98.7% of asking price average shows this approach works.
Marketing Launch
Quality marketing should launch immediately and include: professional photography and virtual tours, online advertising (Facebook, Google), social media marketing, email campaigns to buyer database, agent network activation, and strategic open houses.
My marketing launches the day your listing goes live and continues aggressively until your home sells. You will receive weekly updates on showing activity, buyer feedback, and market response. Nothing is left to chance.
Ongoing Communication
You should expect regular updates on: showing activity and feedback, buyer interest and inquiries, market response and adjustments, and progress toward your goals. A quality agent will keep you informed and engaged throughout the process.
I provide weekly updates with real activity reports, not generic "everything is going great" messages. You will know exactly what is happening, what buyers are saying, and how we are progressing toward a sale.
6. Questions to Ask Before Signing
Before signing a listing agreement, make sure you have answers to these critical questions. A quality agent will answer them directly and specifically.
Track Record Questions
- • What is your track record with expired listings?
- • How many homes that did not sell have you sold?
- • What is your average days on market?
- • What percentage of asking price do you average?
- • Can you show me examples of homes you sold that did not sell with other agents?
Strategy Questions
- • What specific strategies will you use that are different from my previous agent?
- • What is your marketing budget per listing?
- • How will you market my home specifically?
- • What is your pricing strategy?
- • How will you handle negotiations?
Availability Questions
- • How many listings do you handle at once?
- • How much time can you dedicate to my listing?
- • How often will you update me?
- • How quickly can you respond to questions or issues?
Process Questions
- • What happens if my home does not sell?
- • What is your timeline for getting started?
- • What can I expect in the first week?
- • How will you handle buyer feedback?
- • What is your approach to price adjustments if needed?
A quality agent will answer all of these questions directly with specific details, not vague promises. If an agent avoids answering or gives generic responses, that is a red flag. You deserve real answers before making a commitment.
READY TO GET STARTED?
I have helped 7 Summerlin sellers whose homes did not sell with other agents
Average 19 days to contract | 98.7% of asking price | Proven results
Additional Resources
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Contact Information
Dr. Janet Duffy Real Estate
Phone
(702) 500-1064Address
1180 N Town Center Dr
Las Vegas, NV 89144
Business Hours
Monday - Sunday: 8:00 AM - 8:00 PM
Available 7 days a week